Privacy Policy
Committed to Protecting Your Privacy and Personal Data
At BCH, we are committed to protecting your privacy and handling your personal information responsibly, securely, and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our services.
We process personal information in accordance with applicable UK and European data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
To provide our services effectively, we may collect and process the following personal information:
Personal Contact Information
- Full name
- Postal address
- Email address
- Telephone number(s)
- Other contact details provided by you
Business Information
- Company name
- Job title or position within the company
- Company address
- Company email address
- Company telephone number
Payment Information
Where necessary to arrange payments or direct debits with your chosen provider, we may collect:
- Bank account details
- Payment-related information required to process transactions
How We Collect Your Information
We collect personal information in a variety of ways, including:
Information You Provide Directly
- When you enquire about our services
- When you register on our website
- When you complete forms or submit information to us
- When you communicate with us by phone, email, or other channels
Information from Public Sources
We may obtain business-related information from publicly available sources, including:
- Company websites
- Professional networking platforms
- Social media platforms
- Public directories and marketing databases
Accuracy of Information
We take reasonable steps to ensure that the personal information we hold is accurate and up to date. However, if you believe any information we hold about you is incorrect or incomplete, please contact us and we will take reasonable steps to correct it promptly.
Keeping Your Information Safe and Secure
BCH is committed to safeguarding your personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction.
We maintain appropriate technical and organisational security measures designed to protect the information we hold and to ensure it is processed securely and in accordance with applicable data protection laws.
Access to personal information is restricted to authorised personnel and trusted service providers who require access in order to perform their duties and who are subject to appropriate confidentiality obligations.